Shipping Policy
At Aqsa Thread, we take great care in ensuring your order reaches you safely, quickly, and in perfect condition. Please read our shipping details below to know what to expect after placing your order.
Order Processing
All orders are processed within 2–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been dispatched, you will receive a confirmation email or SMS containing your tracking details.
Shipping Duration
- Local Orders (Within Pakistan): Delivery typically takes 4–7 business days after dispatch.
- International Orders: Delivery usually takes 10–15 business days, depending on your country’s customs policies and courier operations.
Shipping Charges
Shipping costs are calculated at checkout based on your location, weight, and size of the parcel.
We occasionally offer free shipping promotions — keep an eye on our homepage or social media for updates.
Order Tracking
As soon as your package is shipped, a tracking number will be shared via email or SMS. You can use this number to track your order through our courier partner’s website.
Delays and Exceptions
While we strive to deliver on time, delays can occasionally occur due to factors beyond our control such as weather conditions, customs clearance, or courier service issues.
In such cases, we’ll keep you informed and do our best to resolve the issue quickly.
Incorrect Address
Please double-check your delivery address before confirming your order. Aqsa Thread will not be responsible for delays or lost parcels caused by incorrect shipping details provided by the customer.
Undelivered Packages
If a delivery attempt fails and the package is returned to us, the customer will be responsible for any reshipping charges.
